Total Retail Talks

Management

About Total Retail Talks

Total Retail Talks is essential listening for any ecommerce leader navigating the complexities of modern retail, offering deep dives into how top brands are innovating and succeeding. This podcast, Total Retail Talks, cuts through the noise, delivering actionable insights on everything from strategic growth to customer engagement. You’ll learn how companies like Books-A-Million are revitalizing their brick-and-mortar presence to thrive in an omnichannel world ^[1], gaining an understanding of the critical strategies driving physical retail success. The show also explores how brands such as Caddis are mastering niche markets by redefining products for specific demographics, offering a blueprint for cultivating strong community ties and brand loyalty within the 40+ community ^[2]. Furthermore, Total Retail Talks provides invaluable lessons on sustainability and the circular economy, exemplified by brands like Jackalo, which successfully integrates durability, resale, and repair into their business model, creating a robust framework for circularity in childrenswear ^[3]. If you're looking to stay ahead in the fast-evolving retail landscape, this podcast provides practical takeaways from industry pioneers. Explore the full list of episodes below.

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Recent episodes

Digital Marketing Best Practices for Customer Acquisition and Retention— Aug 13, 2021
How to Optimize BOPIS Execution With Automated Order Replenishment— Jun 24, 2021
Highlights From Total Retail's Free Shipping Report— Sep 3, 2020
How Pura Vida is Handling an Increase in E-Commerce Fraud During COVID-19— Jul 12, 2020
Why Card-Linking Technology is Key to Customer Loyalty— Jul 2, 2020
The Growth Story of DRINKS’ D-to-C Business, Wine Insiders— Nov 4, 2019
Linear TV Helping Framebridge Better Connect With Customers— Oct 21, 2019
How Resident's Unique Positioning as a House of D-to-C Brands Led to Omnichannel Growth— Oct 14, 2019
Charles Tyrwhitt's CEO on Product Evolution and the Brand's Growth in the US— Oct 7, 2019
How an Omnichannel Order Management System Helps Eileen Fisher Outperform its Competition— Sep 27, 2019
Sweaty Betty is Using Digital Marketing to Break Into the U.S. Market— Sep 23, 2019
How Luxottica Personalizes the Loyalty Experience Across Brands— Sep 16, 2019
Petco Exec on Building a Successful Loyalty Program— Sep 9, 2019
How Data-Rich Marketing Efforts Keep Loyalty Members Flying With Southwest Airlines— Sep 3, 2019
How Top Retailers Are Using and Investing in Technology— Aug 29, 2019
Vera Bradley Creates Seamless Customer Experiences With the Help of a CDP— Aug 26, 2019
Why Emotional Loyalty is Critical for Sephora's Customer Rewards Program— Aug 19, 2019
How Clean Data Powers One-to-One Customer Relationships for Lovesac— Aug 12, 2019
How Chico's FAS Obtains a 360-Degree View of its Customers— Aug 5, 2019
How DAVIDsTEA is Using Technology to Improve Store Associate Performance— May 6, 2019
Relaunched Mobile App Helps Tobi Drive Customer Acquisition— Apr 29, 2019
Smart Fitting Rooms Help AdoreMe Increase In-Store Sales— Apr 22, 2019
Southeastern Grocers Improves Employee Training With Microlearning Technology— Apr 15, 2019
How Francesca's Identifies a Single View of the Customer— Apr 8, 2019
Touchscreens Bring Endless Aisle to California Closets’ Showrooms— Apr 1, 2019
Albertsons’ Online Marketplace Helps Meet Customers’ Changing Needs— Mar 25, 2019
Digital, Amazon Driving Evolution of Grocery Retail— Mar 18, 2019
What Anheuser-Busch InBev is Doing to Grow Digital Awareness, Sales— Mar 11, 2019
Why Industry Disruptor Dirty Lemon is Investing in Physical Retail— Mar 3, 2019
Shelf-Scanning Robot Improves In-Store Operations for Schnucks Markets— Feb 25, 2019
Partnerships Help Weis Markets Compete With Amazon, Walmart in Online Grocery— Feb 18, 2019
Digital Innovation Yields Sweet Returns for Mars Wrigley Confectionery— Feb 11, 2019
5 Tips for Growing Your E-Commerce Sales— Feb 1, 2019
Inside the Growth of Cannabis Brand MedMen— Jan 28, 2019
Chico's Celebrates Women in #HowBoldAreYou Campaign— Jan 21, 2019
How a Mobile App, Push Notifications Help City Gear Retain Customers— Jan 14, 2019
Vision for the Future: Zenni Optical's Plan for Owning the Online Eyewear Category— Jan 7, 2019
Olivela Melds Social Consciousness and Retail to Grow Brand— Dec 13, 2018
Apricot Lane Targets Millennials for Acquisition, Retention— Dec 3, 2018
BARK Looks to Brick-and-Mortar for Future Growth— Nov 26, 2018
Digital Innovation Helping CVS Transform the Customer Experience— Nov 19, 2018
New E-Commerce Platform Helps PGA TOUR Superstore Improve CX, Drive Sales— Nov 9, 2018
Handy Shares the Importance of Retail Partnerships— Nov 5, 2018
Crate and Barrel is Driving Engagement With Interactive Product Imagery— Nov 2, 2018
Commitment to Hiring Veterans Leads to Nine Line Apparel's Success— Oct 28, 2018
‘Commerce Content’ Helps to Drive DVF's Online Growth— Oct 22, 2018
Cosabella is Using AI to Better Connect With its Customers— Oct 19, 2018
How Barneys New York Captivated a New Audience With Experiential Retail— Oct 15, 2018
Clarins Exec Shares How Digital is Changing the Luxury Beauty Market— Oct 8, 2018
Rebecca Minkoff Using Technology to Grow Customer Engagement— Oct 1, 2018