Total Retail Talks artwork

How Bookshop.org is Helping Independent Bookstores Compete in the Age of Amazon

Total Retail Talks · with Andy Hunter · August 31, 2026 · 21 min

Summary

Bookshop.org’s founder and CEO, Andy Hunter, reveals how this B Corp online book retailer empowers independent bookstores to compete with Amazon. Learn about its successful revenue-sharing marketplace model, the 'Anti-Prime' campaign, and the importance of a seamless online experience that drives conscious consumerism and supports local businesses.

Key takeaways

Themes

amazon & marketplacesretail & omnichanneldtc strategycustomer retention

Topics covered

independent bookstoresb corp business modelonline marketplace strategyconscious consumerismanti-prime campaignlocal business support

Episode description

In episode 515 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Andy Hunter, founder and CEO of Bookshop.org, a certified B Corp online book retailer supporting independent bookstores. Listen in as Hunter explains the book retailer's mission and revenue-sharing marketplace model (0:47), his career journey that led to launching Bookshop.org (2:40), and what's driven its…

Related episodes

Frequently asked about this episode

What does this episode say about amazon & marketplaces?
Implement a revenue-sharing model or community-focused initiative to differentiate from larger competitors and foster loyalty.
What does this episode say about retail & omnichannel?
Develop a distinct marketing campaign that directly contrasts with dominant market players to highlight your unique value proposition (e.g., 'Anti-Prime').
What does this episode say about dtc strategy?
Prioritize creating a seamless and delightful online shopping experience, recognizing that conscious consumers still expect high usability.
What does this episode say about customer retention?
Leverage shifting consumer behavior towards supporting local and ethical businesses by clearly communicating your mission and impact.

Listen