Jimmy Kim and Chase Dimond share 10 essential retention strategies and notes gathered from their national 'Retention Roadshow' with top ecommerce brands.
Jimmy Kim and Chase Dimond share 10 essential retention strategies and notes gathered from their national 'Retention Roadshow' with top ecommerce brands.
Explores five 'sleeping' retention channels that top brands use to achieve significantly higher retention rates than traditional methods.
Jordan Gordon outlines a strategic blueprint for customer retention by segmenting customers into four fundamental cohort types and applying data-driven tactics.