Unified Customer Platforms

Answer

Expert predictions for 2025, highlighting the shift from omnichannel to Unified Commerce to create a single view of the customer.

Source: Top Tip for eCommerce Growth in 2025 feat. 9 experts on eCommerce MasterPlan.

Top episodes

1. 1. Top Tip for eCommerce Growth in 2025 feat. 9 experts

   eCommerce MasterPlan

   Expert predictions for 2025, highlighting the shift from omnichannel to Unified Commerce to create a single view of the customer.

2. 2. Are Brands Closing the Connected Retail Gap?

   Retail Remix

   Explores the 'Connected Retail Report' and how brands are closing the gap between online and offline channels for a unified experience.

3. 3. How to Combine In-Store and Online Shoppers to Maximise Revenue with Ralf Haberich, CEO at Shopgate

   The eCom Ops Podcast

   Shopgate CEO Ralf Haberich explains Unified Commerce and how to combine in-store and online shopper data into a single system.

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