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Laurie Simpter of Pier 1 Imports explains how SMS messaging improved efficiency and customer service by providing direct, real-time communication channels.

Source: How SMS Increased Efficiency and Improved Customer Service at Pier 1 Imports on Total Retail Talks.

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   Laurie Simpter of Pier 1 Imports explains how SMS messaging improved efficiency and customer service by providing direct, real-time communication channels.

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