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Highlights From Total Retail's Free Shipping Report

Total Retail Talks · September 3, 2020 · 6 min

Summary

This episode discusses Total Retail's research report on making free shipping profitable, an essential guide for e-commerce businesses navigating a competitive market. It highlights strategies for offering free shipping without impacting profit margins, crucial for attracting and retaining online customers in today's environment.

Key takeaways

Themes

supply chain & operationsproduct & merchandising

Topics covered

free shipping strategyprofitable shippinge-commerce competitivenessorder fulfillment networksmerchandising for shipping costspricing strategy

Episode description

In this special episode of Total Retail Talks, Editor-in-Chief Joe Keenan and Digital Content Manager Kristina Stidham discuss Total Retail’s latest research report, “How to Make Free Shipping Profitable.” The report is the compilation of a 10-part article series that Total Retail published on the topic earlier this year. The article series, which was published…

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Frequently asked about this episode

What does this episode say about supply chain & operations?
Free shipping is a crucial offering for e-commerce retailers to remain competitive, but it must be implemented profitably to avoid financial losses.
What does this episode say about product & merchandising?
Retailers can offset free shipping costs through various strategies, including optimizing merchandising, adjusting pricing, and targeted marketing efforts.
What does this episode say about supply chain & operations?
Explore peer-to-peer order fulfillment networks, like Cahoot, to achieve economical one- and two-day free shipping, enhancing customer satisfaction and sales margins.
What does this episode say about supply chain & operations?
Leverage comprehensive research reports on free shipping profitability to develop informed strategies tailored to current market demands and consumer preferences.

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