Thomas Lalas breaks down the data behind Shopify retention, explaining why most brands lose 80% of customers within 90 days and how to fix it.
Thomas Lalas breaks down the data behind Shopify retention, explaining why most brands lose 80% of customers within 90 days and how to fix it.
Eric Rausch of New Standard agency discusses the transition from email marketing to a full-scale retention strategy for major DTC brands.
Explores overlooked customer retention channels that outperform traditional email and SMS, offering a 'new playbook' for brands.