Customer Delivery Expectations

Answer

Sri Thirumalai of Walmart discusses how data, AI, and local customization are used to meet evolving customer delivery expectations in the 'last mile'.

Source: The Last Mile Catch: What It Really Takes to Deliver for Millions - Sri Thirumalai on The eCom Ops Podcast.

Top episodes

1. 1. The Last Mile Catch: What It Really Takes to Deliver for Millions - Sri Thirumalai

   The eCom Ops Podcast

   Sri Thirumalai of Walmart discusses how data, AI, and local customization are used to meet evolving customer delivery expectations in the 'last mile'.

2. 2. [Step by Step] How Can I Get Product to Every Customer in Two Days or Less? (feat. George Wojciechowski, VP of Partnerships at Shipbob and Babs King, Founder and CEO at Fleo)

   Future Commerce

   Explores how small to medium brands can meet the 2-day shipping standard that consumers now expect due to larger retailers.

3. 3. eCommerce Delivery with Ian Kerr of The Postal Hub Podcast - inflight, PUDO, and more

   eCommerce MasterPlan

   Ian Kerr joins to discuss how delivery speed, pricing, and innovative solutions like 'in-flight' delivery drive customer satisfaction and repeat sales.

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