Chat Marketing

Answer

Explores the shift from broadcast email/SMS to conversational commerce, focusing on two-way channels and chatbots to build customer relationships.

Source: EP 48: The Rise of Conversational Commerce: Turning Email & SMS into Two Way Channels on Send It!.

Top episodes

1. 1. EP 48: The Rise of Conversational Commerce: Turning Email & SMS into Two Way Channels

   Send It!

   Explores the shift from broadcast email/SMS to conversational commerce, focusing on two-way channels and chatbots to build customer relationships.

2. 2. AI Chatbot Strategy that Delivers with Parts Town’s Paul Hancox

   eCommerce MasterPlan

   A deep dive into implementing an AI chatbot strategy that delivers results for a large-scale eCommerce business.

3. 3. SE4 EP58: SMS Marketing Secret to 2X CLTV: Go Conversational

   2X eCommerce Podcast

   Explains how to use conversational SMS marketing to increase customer lifetime value, featuring lessons from scaling a DTC brand.

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