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EP2: The Secrets of Email Deliverability: What Google Doesn’t Want You to Know

Send It! · October 15, 2024 · 26 min

Summary

This episode cuts through the noise around email deliverability, revealing that Google's new sender requirements are less about technical hoops and more about fundamental email marketing best practices. Ecommerce operators will learn how to maintain high deliverability by focusing on engaged audiences and avoiding common pitfalls that trigger spam filters, ensuring their valuable email campaigns actually reach the inbox.

Key takeaways

Themes

email & smscustomer retention

Topics covered

email deliverabilitygoogle sender requirementsspam complaint rateemail authenticationlist hygieneunengaged subscribersone-click unsubscribe

Episode description

Crack the code on deliverability—In this power-packed episode of Send It!, email marketing pros Jimmy Kim and Chase Dimond dive deep into the real challenges behind email deliverability and retention marketing. Learn exactly why your emails might be missing the mark—and how to ensure they land a spot in the coveted inbox instead of spam. Here's what we're diving into: - Top myths about deliverability—DEBUNKED - Pro-level tips to warm up new email addresses and avoid red flags - 10 must-know tactics to drive sky-high engagement with your email campaigns - Insider knowledge on AI-powered personalization + Black Friday/Cyber Monday hacks for 2024 Whether you're an experienced marketer or just starting out, this episode provides practical insights you can immediately apply to improve your email performance and boost customer engagement. ______ 00:00 Introduction and Podcast Kickoff 00:07 Deep Dive into Email Deliverability 01:30 Understanding the Importance of Deliverability 03:53 Breaking Down Email Deliverability Myths 06:37 The Technical Side of Email Deliverability 10:53 Testing and Improving Email Deliverability 13:31 Understanding Email Spam and Relevance 13:54 The Importance of Warm-Up in Email Marketing 14:40 Best Practices for Email Warm-Up 16:27 Common Mistakes in Email Warm-Up 19:46 10 Quick Tips for Better Email Deliverability 23:59 Wrapping Up and Final Thoughts ______ Follow Jimmy & Chase on social! Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim</p

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Frequently asked about this episode

What does this episode say about email & sms?
Google's new email sender requirements (authentification, spam rate thresholds, and easy unsubscribe) are designed to identify legitimate senders and penalize those with poor sending practices, forcing marketers to focus on email hygiene.
What does this episode say about customer retention?
Maintaining a low spam complaint rate (<0.1%) is critical; proactively cleaning unengaged subscribers and avoiding sending too frequently to inactive segments can prevent deliverability issues.
What does this episode say about email & sms?
Implement a clear and easy unsubscribe process (one-click unsubscribe) to satisfy Google's requirements and reduce spam complaints, as forced unsubscribes often lead to spam reports.
What does this episode say about email & sms?
Prioritize sending emails only to engaged subscribers. Regularly prune inactive users from your lists and focus on re-engagement strategies to improve overall sender reputation.
What does this episode say about email & sms?
Leverage email authentication protocols (SPF, DKIM, DMARC) not as a one-time setup, but as foundational elements of a deliverability strategy that continually signals trustworthiness to ISPs.

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