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E159: 3 Key Email Marketing Sequences for Your Ecommerce Business

The EcomCrew Ecommerce Podcast · with Xiaohui ("X") · July 2, 2018 · 48 min

Summary

Email marketing remains a powerful revenue driver for ecommerce businesses. This episode confirms its vitality, with guests reporting it generates up to half of their company's income. It delves into the strategic implementation of three essential email sequences: abandoned cart, prospect nurture, and another key sequence, providing actionable frameworks for boosting conversions and customer engagement.

Key takeaways

Themes

email & smsconversion & crocustomer retention

Topics covered

abandoned cart sequencesprospect nurture emailswelcome email sequencesemail automation strategiesecommerce revenue generationdiscount incentives in email

Episode description

Is email marketing dead? I certainly don't think so. Email marketing is responsible for generating about half of our company's revenue. Fortunately, my guest on today's podcast shares the same sentiment. In this episode, I'm talking to Xiaohui or better known as "X". He's an industry expert, who along with his team of email marketing specialists, are helping ecommerce businesses reap the benefits of an expertly crafted email sequence. And email sequences are at the heart of this episode. X identified the top 3 types that ecommerce entrepreneurs should be aware of. We've listed them below. 1. Abandon Cart Sequence Email 1 - a reminder about the abandoned shopping cart; sent somewhere between 15 minutes to a couple of hours after a cart is supposedly abandoned. Email 2 - encourages the person who abandoned the cart to return to it and complete the purchase with a discount incentive; sent 24 hours after the first email Email 3 - introduces the sense of urgency (cart/discount expiring soon!); sent 24 hours after the first email 2. Prospect Nurture Sequence This sequence is defined as a welcome sequence specifically for prospects. When done properly, it has proven to be very effective for generating additional email addresses. It propels the prospect forward in the email sequence and eventually results in revenue.

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Frequently asked about this episode

What does this episode say about email & sms?
Implement a 3-part abandoned cart sequence: an initial reminder (15 mins - 2 hours), a discount incentive (24 hours later), and a final urgency-driven email (another 24 hours later).
What does this episode say about conversion & cro?
Develop a prospect nurture sequence to onboard new subscribers, build rapport, educate them about your brand/products, and drive engagement leading to their first purchase.
What does this episode say about customer retention?
Leverage email automation to guide prospects through the sales funnel, proving email marketing is highly effective for customer acquisition and retention, not "dead."

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