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Bonus Episode: Big Swings vs. Small Wins: Embracing the Testing Mindset with Adam Kitain

Honest Ecommerce · with Adam Kitain · July 25, 2024 · 35 min

Summary

This episode champions a robust CRO and experimentation mindset for Shopify brands. It emphasizes moving beyond mere conversion rate to optimize for revenue and profit per visitor through A/B testing pricing, AOV, and product profitability. It encourages operators to embrace both big "swings" and small "wins" in testing, understanding that every test, even a "loser," provides valuable, actionable insights for growth.

Key takeaways

Themes

conversion & croshopify & ecommerce platformsanalytics & attributiondtc strategy

Topics covered

a/b testingconversion rate optimizationprofit optimizationaverage order valuepricing strategyrevenue per visitor

Episode description

On this bonus episode of Honest Ecommerce, we have Adam Kitain. Adam is the CTO and Cofounder of Intelligems, helping e-commerce brands optimize conversion and profits. We talk about adopting a testing mindset, balancing creativity and analytics in a CRO, iterating quickly after test failures, and so much more!

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Frequently asked about this episode

What does this episode say about conversion & cro?
Prioritize revenue per visitor (conversion rate * AOV) and profit per visitor over just conversion rate, as a higher conversion rate with lower AOV or profit margin can be detrimental.
What does this episode say about shopify & ecommerce platforms?
Implement A/B tests for pricing strategies (e.g., "$24.99 vs. $25.99") to find optimal price points that maximize revenue and conversion, as even small price changes can significantly impact profitability.
What does this episode say about analytics & attribution?
Utilize testing platforms to experiment with free shipping thresholds, shipping rates, discounts, and product page layouts to identify configurations that drive higher AOV and conversion.
What does this episode say about dtc strategy?
Embrace a "testing mindset" where every experiment, regardless of outcome, is a learning opportunity; approximately 55% of tests are "winners," reinforcing that negative results still provide crucial data for future optimization.
What does this episode say about conversion & cro?
Consider larger, "big swing" tests that consolidate multiple changes, rather than only small iterative tests, to accelerate learning and potentially uncover more significant growth levers, even if the initial test might "lose."

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