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5 Lessons From Black Friday, Cyber Monday

Ecommerce Playbook · December 3, 2020 · 22 min

Summary

This episode revisits Black Friday/Cyber Monday (BFCM) performance, offering a candid look at both successes and misses for different ecommerce brands. It highlights the importance of realistic forecasting, the challenges of scaling niche products, and the power of sticking to proven strategies, especially during peak sales periods. Essential listening for operators planning their next big sales event.

Key takeaways

Themes

dtc strategypaid acquisitionconversion & croproduct & merchandising

Topics covered

black friday cyber monday strategyecommerce forecastingniche market scalinglanding page optimizationpromotional offersaov optimization

Episode description

We won't delay, Black Friday & Cyber Monday went below average for the six brands we operate this year... Here's why, plus five takeaways we learned.

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Frequently asked about this episode

What does this episode say about dtc strategy?
Don't try to force a niche product into a mass-market gift item; understand your product's true market appeal to avoid forecasting misses.
What does this episode say about paid acquisition?
For established brands with historical BFCM data, stick to proven promotional strategies and landing page designs that have delivered results to ensure consistent performance.
What does this episode say about conversion & cro?
Optimize your landing pages by featuring your strongest offer and highest Average Order Value (AOV) product with the best discount prominently at the top, then progressively list lesser offers.
What does this episode say about product & merchandising?
Be cautious with forecasting for early-stage businesses, as historical data may be limited or misleading, leading to unexpectedly high or low inventory situations.
What does this episode say about dtc strategy?
Continuously analyze your product's market and develop marketing strategies to broaden its appeal beyond a niche audience if you aim for significant scaling.

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