What are Standard Operating Procedures (SOPs)? SOPs are clear, step-by-step instructions documenting how to perform routine tasks, ensuring consistency, efficiency, and quality across an organization. For Shopify merchants and DTC operators, well-defined SOPs are crucial for scaling operations, streamlining processes, and reducing reliance on individual knowledge [2]. They minimize errors, improve training, and free up valuable time to focus on strategic growth rather than repetitive daily tasks [3]. Implementing robust SOPs helps businesses