Explores how clienteling strategies boost retention and lifetime value, specifically bridging the gap between Shopify stores and physical retail.
Explores how clienteling strategies boost retention and lifetime value, specifically bridging the gap between Shopify stores and physical retail.
Covers how luxury brands can maintain high-touch personal consultation and connection as customers transition to digital channels.
Discusses the new role of store associates in a digital world, using technology to scale personal connections and authentic relationships.