Jason Broughton from Zappos discusses mastering user experience beyond just design, focusing on the entire customer journey.
Jason Broughton from Zappos discusses mastering user experience beyond just design, focusing on the entire customer journey.
Total Wine & More's UX lead discusses using curiosity and user research to significantly drive ecommerce revenue growth.
Focused on building a flawless user experience (UX) to prepare for high-traffic events like Black Friday and Cyber Monday.