Jeremiah Prummer of KnoCommerce explains how to use customer surveys to gather zero-party data and improve conversion rate optimization.
Jeremiah Prummer of KnoCommerce explains how to use customer surveys to gather zero-party data and improve conversion rate optimization.
Ex-PepsiCo strategist Kathy Guzmán Galloway discusses brand positioning and the importance of avoiding bias in survey design and consumer questions.
Jason Zigelbaum, founder of survey tool Zigpoll, discusses removing buyer friction and segmenting users through direct feedback mechanisms.