Matt Crawford of BigCommerce provides a high-level view of shipping as a growth engine and how to manage modern consumer expectations for the delivery process.
Matt Crawford of BigCommerce provides a high-level view of shipping as a growth engine and how to manage modern consumer expectations for the delivery process.
Nathan Jones, founder of ShipStation, discusses how to provide a level of service that exceeds customer expectations to ensure satisfaction and loyalty.
An Alibaba.com executive discusses the nuances of global supply chains, tariffs, and the critical need to set upfront shipping expectations with customers.