In this season of Step by Step presented by Shippo, we ask the question, “How can I leverage shipping as a growth engine for my business?” In this episode, we’re giving you a broad, 10,000-foot view of the shipping process. Matt Crawford, General Manager of Shipping at BigCommerce shares the different ways eCommerce merchants can use shipping to provide customers with a great experience and how BigCommerce and Shippo are enabling smaller merchants to do just that.