Retention Metrics

Answer

Alex Hormozi breaks down the specific costs and metrics involved in customer retention, specifically for service-based businesses like gyms.

Source: Cost of Retention Broken Down 🔥🔥🔥 (Dollars & Cents...) Send to yo' Ops Manager | Ep 113 on The Game with Alex Hormozi.

Top episodes

1. 1. Cost of Retention Broken Down 🔥🔥🔥 (Dollars & Cents...) Send to yo' Ops Manager | Ep 113

   The Game with Alex Hormozi

   Alex Hormozi breaks down the specific costs and metrics involved in customer retention, specifically for service-based businesses like gyms.

2. 2. Operational Metrics with David Henzel of UpCoach

   The eCom Ops Podcast

   David Henzel discusses operational metrics essential for customer retention and how satisfaction impacts e-commerce success.

3. 3. EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention)

   Send It!

   Jimmy Kim and Chase Dimond explore high-leverage retention channels and the core metrics used to measure their success.

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