Retention Metrics

Top 3 podcast episodes answering this question on AskThePods · key customer retention metrics to track.

Answer

Jimmy and Chase analyze data from numerous brands to identify 10 commonly tracked retention metrics that are actually flawed or misleading.

Source: We pulled the data on every retention metric brands track, here are the 10 broken ones on Send It!.

Top episodes

  1. 1. We pulled the data on every retention metric brands track, here are the 10 broken ones

    Send It!

    Jimmy and Chase analyze data from numerous brands to identify 10 commonly tracked retention metrics that are actually flawed or misleading.

  2. 2. EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention)

    Send It!

    Retention experts Jimmy Kim and Chase Dimond reveal five overlooked channels that can significantly boost retention rates by 3-10x.

  3. 3. How This MIT Grad Launched an 8-Figure Shopify Brand – with Aman Advani - The Shopify Growth Show (#8)

    The Shopify Growth Show

    Aman Advani discusses scaling a Shopify brand to 8-figures, emphasizing the metrics that separate durable growth from one-time spikes.

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