Bluemercury's Minyi Su joins the podcast to discuss beauty brand loyalty and specific strategies for post-holiday customer retention.
Bluemercury's Minyi Su joins the podcast to discuss beauty brand loyalty and specific strategies for post-holiday customer retention.
Jimmy Kim and Chase Dimond explore off-season strategies to keep customers engaged after peak periods, specifically addressing the post-holiday slump.
Recaps BFCM 2024 and introduces the 'Q5' playbook for post-holiday sales and retention via email and SMS.