Focuses on building beauty brand loyalty and specific strategies to retain customers acquired during the holiday rush.
Focuses on building beauty brand loyalty and specific strategies to retain customers acquired during the holiday rush.
Fiona Stevens from LoyaltyLion discusses building customer loyalty in the new year and winning back post-holiday shoppers.
Breaks down 'Q5', the secret week between Christmas and New Year's, and how to drive revenue and retention when other brands go dark.