DJ Sprague, CMO of Shopper Approved, discusses building trust through systematic reputation management and the psychological triggers that drive online success.
DJ Sprague, CMO of Shopper Approved, discusses building trust through systematic reputation management and the psychological triggers that drive online success.
Scott Brandley, CEO of Shopper Approved, explains how to leverage customer reviews to build reputation power and improve e-commerce conversion rates.
Dave and Allyse Slocum (VP at Trustpilot) discuss the impact of fake reviews on independent platforms and how to manage store and product reputation.