Mindy Massey of Anthropologie discusses the evolution of the 'Community Store' and shifting in-store focuses from pure sales to customer connection.
Mindy Massey of Anthropologie discusses the evolution of the 'Community Store' and shifting in-store focuses from pure sales to customer connection.
Angie Chua from Bobo Design Studio joins to discuss how physical stores can harness ecommerce principles to build real customer connections.
Beth Warren discusses how to craft immersive in-store experiences using technology for personalization, service, and merchandising.