Retail Gets Real · with Susan Newman and Eric Olson · January 2, 2024 · 22 min
Summary
This episode provides an essential preview of NRF 2024: Retail's Big Show, outlining key themes, sessions, and networking opportunities. It's a must-listen for retailers looking to maximize their attendance and gain insights into the future of retail, covering everything from emerging technologies to supply chain innovations and customer experience strategies. Retailers will learn how to navigate the event effectively and identify crucial trends to drive their businesses forward in an evolving market.
Key takeaways
Plan your NRF 2024 attendance by prioritizing sessions and exhibitors based on your business's specific needs, focusing on areas like AI, customer experience, or supply chain.
Explore emerging retail technologies such as AI, automation, VR/AR, and IoT to understand how they can enhance customer engagement and optimize operations.
Investigate strategies for creating seamless, personalized, and memorable customer journeys across all touchpoints, both online and in-store, including loyalty programs and data utilization.
Examine solutions for building more resilient, efficient, and sustainable supply chains, considering inventory management, last-mile delivery, and new logistics technologies.
Focus on ethical sourcing, waste reduction, and transparent supply chains to align with increasing consumer and industry emphasis on environmental, social, and governance initiatives.
More than 40,000 retailers of all kinds are getting ready to come together in New York City’s Javits Center for NRF 2024: Retail’s Big Show on Jan. 14-16. On today’s special episode, we’re talking to NRF’s Susan Newman and Eric Olson about what attendees can expect to see, hear and do at the event. Learn more at retailgetsreal.com.
What does this episode say about retail & omnichannel?
Plan your NRF 2024 attendance by prioritizing sessions and exhibitors based on your business's specific needs, focusing on areas like AI, customer experience, or supply chain.
What does this episode say about supply chain & operations?
Explore emerging retail technologies such as AI, automation, VR/AR, and IoT to understand how they can enhance customer engagement and optimize operations.
What does this episode say about ai & automation?
Investigate strategies for creating seamless, personalized, and memorable customer journeys across all touchpoints, both online and in-store, including loyalty programs and data utilization.
What does this episode say about customer retention?
Examine solutions for building more resilient, efficient, and sustainable supply chains, considering inventory management, last-mile delivery, and new logistics technologies.
What does this episode say about retail & omnichannel?
Focus on ethical sourcing, waste reduction, and transparent supply chains to align with increasing consumer and industry emphasis on environmental, social, and governance initiatives.
