Hospitality Management

Answer

Verizon COO Krista Bourne discusses her journey from the mailroom to the C-suite, focusing on service operations management and building effective teams.

Source: 268. From mailroom to COO: Verizon’s Krista Bourne on building a career and staying close to consumers on Retail Gets Real.

Top episodes

1. 1. 268. From mailroom to COO: Verizon’s Krista Bourne on building a career and staying close to consumers

   Retail Gets Real

   Verizon COO Krista Bourne discusses her journey from the mailroom to the C-suite, focusing on service operations management and building effective teams.

2. 2. How Culture Drives Retail Pride

   Retail Remix

   Ron Thurston, former executive at Apple and Tory Burch, explores how culture and leadership drive pride and excellence in service-oriented retail environments.

3. 3. Gift Shop Ecommerce to 20 Million

   Ecommerce: The Hammersley Brothers

   The Hammersley Brothers break down the logistics and operational management required to scale a gifting ecommerce brand to $20M.

← Search again on AskThePods