Meredith Erin joins Mike to share 'crazy customer tales' and discuss the sanity-saving strategies for handling challenging customer interactions in ecommerce.
Meredith Erin joins Mike to share 'crazy customer tales' and discuss the sanity-saving strategies for handling challenging customer interactions in ecommerce.
PJ Jonas discusses scaling a family goat milk soap business to $1M, specifically highlighting the difficulties of dealing with various customer types.
Five actionable tips for customer service, focusing on moving beyond canned responses to handle inquiries effectively and win over competition.