
Welcome to Episode 339 of the EcomCrew podcast! In this episode, we decided to have a little fun by talking about the funny (albeit stressful) customer experiences we had while running our ecommerce business. Joining me in the podcast is Meredith Erin, co-founder of Boredwalk, a company that sells creative apparel. Meredith started the business in 2014 right in their garage together with her now-husband Matt. In this episode, you get to hear about some of the things we had to go through in order to keep our customers happy. We laugh about it now, but surely, it caused us some serious problems when we were dealing with them. Timestamps: The Package Stabber - 5:05 The customer who ordered a shirt in the wrong size - 7:40 Mr. Impatient - 9:26 Customers who get mad because the package shipped too fast - 9:59 Small mailboxes, big packages - 11:28 The time Mike had to call authorities on a customer - 12:00 How reasonable are customers in general? - 15:05 Advantages of having customer representatives - 18:02 Meredith's bingo card - 21:50 Customers who can't tell the d