Thomas Lalas discusses the 'retention math' for Shopify brands, focusing on the 90-day window where 80% of customers are typically lost.
Thomas Lalas discusses the 'retention math' for Shopify brands, focusing on the 90-day window where 80% of customers are typically lost.
A deep dive into building a 'Retention Blueprint' to move ecommerce brands away from constant acquisition toward scalable, automated repeat sales.
Experts Jimmy Kim and Chase Dimond reveal underutilized marketing channels that drive significantly higher retention than traditional email and SMS.