Mark & Ian discuss the 'first domino' of ecommerce: the busy restaurant test, focusing on capturing customer attention and engagement to drive sales.
Mark & Ian discuss the 'first domino' of ecommerce: the busy restaurant test, focusing on capturing customer attention and engagement to drive sales.
Jason Friedman shares insights on tailoring the ecommerce experience across the entire customer lifecycle to improve engagement and retention.
Thomas Lalas analyzes retention math for 2,000+ brands, highlighting post-purchase engagement strategies to stop customer churn.