Melissa Minkow discusses the Connected Retail Report, focusing on bridging the gap between online and offline shopping through digital transformation and UX design.
Melissa Minkow discusses the Connected Retail Report, focusing on bridging the gap between online and offline shopping through digital transformation and UX design.
MillerKnoll's VP of E-Commerce explains their approach to digital customer experience technology and digital transformation within a global collective of design brands.
An exploration of the customer experience mindset, applying service design principles and brand storytelling to digital interfaces.