Joel Bines discusses 'The Metail Economy' and provides a playbook for retailers to shift toward personalized, customer-centric strategies.
Joel Bines discusses 'The Metail Economy' and provides a playbook for retailers to shift toward personalized, customer-centric strategies.
Divy Ojha details how a business pivot focused on satisfying both suppliers and customers led to growth and better service.
Explores how Kendra Scott uses community-building and customer-centricity to thrive in DTC, wholesale, and brick-and-mortar.