Customer-Centric Growth

Answer

Kevin Gould and Romain Lapeyre discuss using proactive customer experience and personalized touches to build a customer-centric company culture.

Source: Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre on DTC Podcast.

Top episodes

1. 1. Bonus: Glamnetic's Kevin Gould Gets Proactive About Customer Experience with Gorgias' Co-Founder, Romain Lapeyre

   DTC Podcast

   Kevin Gould and Romain Lapeyre discuss using proactive customer experience and personalized touches to build a customer-centric company culture.

2. 2. The Business Pivot That Led to More Customers and Happier Suppliers

   Shopify Masters

   Odd Bunch founder Divy Ojha shares how a model pivot focused on happier customers and suppliers led to sustainable business growth.

3. 3. How A $15 Million Company Was Built On Personal Messages

   Shopify Masters

   BombTech Golf founder Tyler Sullivan explains how prioritizing personal customer communication and authenticity built a $15 million brand.

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