Customer-Centric Business Model

Answer

Divy Ojha discusses how he pivoted his food waste solution company to better serve customers and suppliers, leading to increased growth.

Source: The Business Pivot That Led to More Customers and Happier Suppliers on Shopify Masters.

Top episodes

1. 1. The Business Pivot That Led to More Customers and Happier Suppliers

   Shopify Masters

   Divy Ojha discusses how he pivoted his food waste solution company to better serve customers and suppliers, leading to increased growth.

2. 2. A Customer-Centric Approach to eCommerce Growth with Trevor Ginn, Founder of Vendlab

   The eCom Ops Podcast

   Trevor Ginn of Vendlab explains how to use customer satisfaction and journey mapping to drive eCommerce growth and retention.

3. 3. How to Achieve Negative CAC

   Ecommerce Conversations

   Taylor Holiday explains how focusing on customer lifetime value and needs can lead to a more profitable acquisition model.

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