Customer-Centric Approach

Top 3 podcast episodes answering this question on AskThePods · customer centricity at work.

Answer

One Shopify merchant details flipping the traditional business model on its head by focusing on 'Customer first' rather than 'Product first' to drive growth and loyalty.

Source: Customer Before Product: A Different Way To Win With E-Commerce on Shopify Masters.

Top episodes

  1. 1. Customer Before Product: A Different Way To Win With E-Commerce

    Shopify Masters

    One Shopify merchant details flipping the traditional business model on its head by focusing on 'Customer first' rather than 'Product first' to drive growth and loyalty.

  2. 2. Rewind: Shifting Trends and Prevailing Patterns

    Future Commerce

    Cultural theorist Matt Klein discusses the META Trends Report, focusing on recurring patterns in business like Customer Centricity and UX Design.

  3. 3. The Business Pivot That Led to More Customers and Happier Suppliers

    Shopify Masters

    Odd Bunch founder Divy Ojha shares how a pivot to a better model for farmers and customers increased happiness and customer retention.

← Search again on AskThePods