Focuses on email and SMS segmentation secrets, including RFM metrics and strategies for different customer groups like VIPs and discount shoppers.
Focuses on email and SMS segmentation secrets, including RFM metrics and strategies for different customer groups like VIPs and discount shoppers.
A case study on how a skincare brand uses data-driven segmentation (segment by segment) to scale growth and reduce churn.
Discusses loyalty and lifecycle segmentation, specifically how to find the right balance in segment size for subscription ecommerce.