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68. Must-Have Email Segments for eCommerce

eCommerce Badassery · July 13, 2021 · 16 min

Summary

This episode demystifies email segmentation for e-commerce, shifting the focus from complex purchase history to actionable customer lifecycle stages. It provides a clear framework for businesses of any size to effectively group subscribers, tailor content, and optimize send times, ensuring no revenue opportunities are missed due to overwhelming segmentation strategies.

Key takeaways

Themes

email & smscustomer retentionconversion & cro

Topics covered

lifecycle segmentationemail marketing strategyklaviyo for ecommercecustomer journey mappingemail content personalizationemail automationengagement tiers

Episode description

Segmentation, you hear this word constantly but just getting started can be overwhelming and confusing. Instead of trying to get all fancy segmenting based on what people have purchased and ending up with tiny segments that leave you with missed revenue opportunities, focus on segmenting people based on where they’re at in their journey with you and your business. Today we’re talking about lifecycle segments that work for any business with any size list. Plus we’re covering what to send them and when! What You’ll Learn The 2 most important factors to consider when segmenting your list What conditions to use in your segments to properly group your subscribers The type of content you should send each group How to work this strategy into your regularly scheduled program Links Mentioned How to Create Engagement Segments https://help.klaviyo.com/hc/en-us/articles/360000407272-How-to-Create-Customer-Engagement-Tiers Episodes Mentioned How to Create an Email Marketing Calendar Must-Have Email Automations for eCommerce Read the Full Transcript eCommerceBadassery.com/68 FREE Resource Library Every freebie I’ve created to help you grow the traffic, sales, and profit in your eCommerce Business, all in one place! http://ecommercebadassery.com/freestuff Want More Badassery? Join the eCommerce Badassery Facebook Group and connect with other eCommerce entrepreneurs just like you! http://ecommercebadassery.com/facebook Let’s connect on Instagram @ecommercebadassery https://instagram.com/ecommercebadassery Ready to Level Up Your Email Marketing & eCommerce Business? Try the Klaviyo Email Marketing Platform - Built specifically for eCommerce, serving entrepreneurs, and iconic brands. https://ecommercebadassery.com/klaviyo Work With Me Interested in getting my brain focused on YOUR business? Learn more about my services… Email Marketing Help: https://ecommercebadassery.com/email-marketing eCommerce Help: https://ecommercebadassery.com/ecommerce-help Rate, Review

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Frequently asked about this episode

What does this episode say about email & sms?
Prioritize segmenting subscribers based on their lifecycle stage (e.g., new, active, lapsed) rather than overly granular purchase history for broader impact.
What does this episode say about customer retention?
Tailor email content and offers specifically to each customer lifecycle segment to maximize engagement and conversion rates.
What does this episode say about conversion & cro?
Integrate lifecycle-based segmentation into your existing email marketing calendar and automation flows for consistent and effective communication.
What does this episode say about email & sms?
Utilize tools like Klaviyo to build and manage engagement tiers and lifecycle segments, ensuring proper subscriber grouping and targeted messaging.

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