Bradley Sutton and Jason McLellan discuss 'Customer Review Insights,' a tool that aggregates reviews to find common themes and sentiment for product research.
Bradley Sutton and Jason McLellan discuss 'Customer Review Insights,' a tool that aggregates reviews to find common themes and sentiment for product research.
Chris Long discusses using AI tools to process customer feedback and star ratings to inform product teams on improvements and custom solutions.
Matthew Stafford explains how his team manually analyzes hundreds of customer reviews to extract popular features and customer language for product descriptions.