Customer Retention Vs. Acquisition

Top 3 podcast episodes answering this question on AskThePods · customer retention versus acquisition.

Answer

Retention expert Thomas Lalas explains how to double repurachase rates and why retention is more cost-effective than acquisition.

Source: EP 40: How to Double Your Customer Repurchase Rate in 2025 on Send It!.

Top episodes

  1. 1. EP 40: How to Double Your Customer Repurchase Rate in 2025

    Send It!

    Retention expert Thomas Lalas explains how to double repurachase rates and why retention is more cost-effective than acquisition.

  2. 2. Ep 484: How to Track Lifecycle Metrics, Not Just Revenue with Jordan Gordon from Pilothouse and The World's Best Email and Retention Podcast

    DTC Podcast

    Jordan Gordon from Pilothouse explains how to track lifecycle metrics to balance acquisition and retention strategies.

  3. 3. EP 49: From Email Marketer to Retention Agency Co-Founder feat. Eric Rausch

    Send It!

    Eric Rausch discusses the transition from email marketing to full retention strategy and how to balance it with acquisition.

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