Customer Retention Tactics

Top 3 podcast episodes answering this question on AskThePods · strategies for improving customer retention.

Answer

Experts Jimmy Kim and Chase Dimond reveal five overlooked retention channels that can boost rates by 3-10x compared to standard email and SMS.

Source: EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention) on Send It!.

Top episodes

  1. 1. EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention)

    Send It!

    Experts Jimmy Kim and Chase Dimond reveal five overlooked retention channels that can boost rates by 3-10x compared to standard email and SMS.

  2. 2. EP 40: How to Double Your Customer Repurchase Rate in 2025

    Send It!

    Retention expert Thomas Lalas shares strategies for achieving an 85% repurchase rate and maximizing customer lifetime value (CLTV).

  3. 3. EP 9: How to Turn First-Time Buyers into Repeat Customers with Email and SMS

    Send It!

    A deep dive into using email and SMS to convert one-time buyers into loyal repeat customers, featuring actionable retention insights.

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