Customer Retention Strategies

Answer

Explores five overlooked retention channels that can significantly boost customer loyalty beyond standard email and SMS.

Source: EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention) on Send It!.

Top episodes

1. 1. EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention)

   Send It!

   Explores five overlooked retention channels that can significantly boost customer loyalty beyond standard email and SMS.

2. 2. EP 9: How to Turn First-Time Buyers into Repeat Customers with Email and SMS

   Send It!

   A deep dive into using email and SMS to convert one-time buyers into loyal, repeat customers.

3. 3. The 5 Key Ecommerce Offers You Need to Scale: Recruitment, Retention & More

   Ecommerce: The Hammersley Brothers

   Mark and Ian discuss the five essential offers needed to scale, with a heavy focus on second sale strategies and retention.

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