Sasha Murrie of Journeyflow discusses how to increase profits by mapping and improving the customer journey, identifying hiccups that cost businesses money.
Sasha Murrie of Journeyflow discusses how to increase profits by mapping and improving the customer journey, identifying hiccups that cost businesses money.
Hosts Jimmy Kim and Chase Dimond break down email and SMS strategies for BFCM, emphasizing the optimization of the customer journey from awareness to purchase.
Ian and Mark Hammersley discuss finding the next growth lever for e-commerce sites, specifically focusing on brand building and mapping the customer journey.