Jim Phillips discusses how Graymatter Labs uses customer feedback loops to pivot products and make data-driven decisions rather than relying on ego.
Jim Phillips discusses how Graymatter Labs uses customer feedback loops to pivot products and make data-driven decisions rather than relying on ego.
Explore how OUAI became a $300M brand by treating customer comments as 'marketing gold' and a primary source for product development feedback.
Marcus Milione of Minted New York shares how sharing the brand's journey online allowed for real-time customer feedback to guide brand development.