Customer Experience In B2b

Top 3 podcast episodes answering this question on AskThePods · b2b customer experience strategies.

Answer

Focuses on digitalizing B2B e-commerce operations and enhancing customer experience with VP Björn Radde.

Source: Digitalising eCom Ops and Customer Experience with Björn Radde, Head of Digital Marketing & VP of Digital Experience at T-Systems International on The eCom Ops Podcast.

Top episodes

  1. 1. Digitalising eCom Ops and Customer Experience with Björn Radde, Head of Digital Marketing & VP of Digital Experience at T-Systems International

    The eCom Ops Podcast

    Focuses on digitalizing B2B e-commerce operations and enhancing customer experience with VP Björn Radde.

  2. 2. The Future of B2B Innovation

    Future Commerce

    Discusses B2B innovation and digital engagement strategies at Philips to enhance the customer journey.

  3. 3. Growing a B2B eCommerce store to $25 million with EcoEnclose's Saloni Doshi

    eCommerce MasterPlan

    Covers the growth of a $25M B2B store, specifically highlighting CX, sustainability, and operational excellence.

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