Customer Engagement Strategies

Answer

Retention experts Jimmy Kim and Chase Dimond reveal 5 alternative channels to achieve 3-10x higher retention and engagement than standard email/SMS.

Source: EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention) on Send It!.

Top episodes

1. 1. EP 39: The 5 Retention Channels Everyone's Sleeping On (3-10x Higher Retention)

   Send It!

   Retention experts Jimmy Kim and Chase Dimond reveal 5 alternative channels to achieve 3-10x higher retention and engagement than standard email/SMS.

2. 2. The Shopify Retention Math Nobody Runs

   Shopify1Percent

   Thomas Lalas analyzes 2,000+ brands to reveal the 'retention math' and post-purchase engagement strategies that prevent the 90% drop-off of one-time buyers.

3. 3. EP 10: Black Friday Dominance: BFCM Recap + Your Q5 Email and SMS Playbook

   Send It!

   A recap of BFCM 2024 trends with a focus on 'Q5' playbooks and multi-channel strategies to maintain customer engagement after major sales events.

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