Jimmy Kim and Chase Dimond discuss five overlooked retention channels and how to use personalization and automation to increase customer engagement.
Jimmy Kim and Chase Dimond discuss five overlooked retention channels and how to use personalization and automation to increase customer engagement.
A deep dive into 'The Compounding Brand' model, focusing on strategies to move customers from their first purchase to long-term loyalty.
Thomas Lalas analyzes data from 2,000 brands to reveal the math of retention and the post-purchase engagement strategies used by top-performing brands.