Jimmy Kim and Chase Dimond redefine engagement metrics, moving beyond vanity stats to track actual customer intent and behavioral actions.
Jimmy Kim and Chase Dimond redefine engagement metrics, moving beyond vanity stats to track actual customer intent and behavioral actions.
Explores five overlooked retention channels and the specific metrics needed to measure customer loyalty and long-term engagement success.
A look at email marketing in 2025, focusing on how to navigate new spam rules by focusing on precise engagement segments and interaction metrics.