Customer Authentication

Answer

Discusses ecommerce fraud prevention and why balancing customer authentication with user experience is vital for reducing chargebacks.

Source: 5 Secrets Successful Stores Use to Prevent Chargebacks — Harish Manepalli, Tariq Ahmed | Why Card-not-present Fraud is a Big Problem for Merchants, How Fraudsters use Bots & Fake Identities, How to Balance Fraud Prevention with Customer Experience (#315) on Ecommerce Coffee Break.

Top episodes

1. 1. 5 Secrets Successful Stores Use to Prevent Chargebacks — Harish Manepalli, Tariq Ahmed | Why Card-not-present Fraud is a Big Problem for Merchants, How Fraudsters use Bots & Fake Identities, How to Balance Fraud Prevention with Customer Experience (#315)

   Ecommerce Coffee Break

   Discusses ecommerce fraud prevention and why balancing customer authentication with user experience is vital for reducing chargebacks.

2. 2. Fashion! CRM Marketing and Customer Retention with Ted Baker’s Nicky Lomax

   eCommerce MasterPlan

   Explores CRM marketing and customer retention strategies, which often involve managing secure customer databases and personalized login experiences.

3. 3. How Mozillion Achieved 3x Growth in 12 Months with SEO and More

   eCommerce MasterPlan

   Follows the growth of a C2C mobile phone marketplace where verifying identities for buyers and sellers is a core operational requirement.

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