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We Relaunched Our Ad Campaign. And It’s Going Badly. (S2:E13)

Ecommerce Playbook · September 17, 2020 · 16 min

Summary

This episode offers a candid look at the challenges of relaunching and scaling ad campaigns for an acquired e-commerce brand. It dissects why even with a solid brand and supply chain, ad performance can plummet, providing a real-time case study for ecommerce operators. The hosts delve into diagnostic steps and the critical interplay between various e-commerce pillars, offering actionable insights for troubleshooting underperforming campaigns and adapting strategies.

Key takeaways

Themes

paid acquisitionfounder & leadershipsupply chain & operationsdtc strategy

Topics covered

ad campaign relaunch issuespost-acquisition ad performancediagnosing ad campaign failuresecommerce ad spend optimizationbrand redesign impact on adssupply chain and ad success

Episode description

From acquisition, to relaunch, to this episode. Every weekly episode of the Ecommerce Playbook Podcast up until this point has been leadup to this moment. Our newly acquired brand, 31 Bits, is a fully-built player in the ecommerce space. But, even though this is one of our favorite growth phases – brand redesign, supply chain locked down, etc – that doesn’t mean scaling it through ads going well. Actually, it’s going badly. Here’s why.

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Questions answered using this episode

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Frequently asked about this episode

What does this episode say about paid acquisition?
Post-acquisition ad campaign underperformance can stem from a disconnect between refreshed brand messaging and market sentiment, even with a strong supply chain and brand redesign.
What does this episode say about founder & leadership?
Diagnose failing ad campaigns by thoroughly analyzing data points such as CTR, conversion rates, CPA, audience demographics, and creative performance across platforms.
What does this episode say about supply chain & operations?
Recognize that a "locked down" supply chain and brand redesign do not guarantee ad success; disruptions in inventory or fulfillment can negatively impact campaign results.
What does this episode say about dtc strategy?
Learn to pivot quickly when initial ad strategies fail by performing real-time analysis and adaptation, understanding the dynamic nature of e-commerce advertising.
What does this episode say about paid acquisition?
Proactively identify and rectify issues in ad targeting, creative fatigue, bid strategy failures, and platform algorithm shifts to prevent or mitigate campaign underperformance.

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