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There's a Nerd For That - Farfetch, Instacart, and Connecting Shoppable Experiences

Future Commerce · October 30, 2020 · 53 min

Summary

This episode uncovers how leading brands are redefining luxury and consumer engagement. It highlights how platforms like StockX are expanding beyond traditional resale into new product drops and how Farfetch is experimenting with live-stream shopping to create more immersive and entertaining digital commerce experiences. This is a must-listen for ecommerce operators looking to understand the future of retail and leverage experiential commerce.

Key takeaways

Themes

retail & omnichannelbrand & contentdtc strategyamazon & marketplaces

Topics covered

live stream shoppingexperiential commerceresale platformsnew product dropsconsumer trendsdigital events

Episode description

While the digital shift is disenfranchising older consumers and those in lower income brackets, Instacart is launching a senior support service to help Boomers, and Aldi is offering SNAP benefits through the last-mile provider. PLUS: (Man) Repeller falls off the Nine by Nine as it winds down.

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Frequently asked about this episode

What does this episode say about retail & omnichannel?
StockX's evolution into 'DropX' signifies a shift for marketplace platforms to partner directly with brands for exclusive product launches, offering a new model for brands to create urgency and exclusivity.
What does this episode say about brand & content?
Farfetch’s pilot of live-stream shopping with Bambuser indicates a growing trend towards entertainment-focused digital commerce. Ecommerce operators should explore live content strategies to make online shopping more immersive and engaging.
What does this episode say about dtc strategy?
The concept of "The New DIY" emphasizes a consumer cycle of inspiration, online education, participation, and purchase. Brands can leverage this by creating content that inspires and educates their audience, fostering a community around their products.
What does this episode say about amazon & marketplaces?
The discussion around Shoptalk highlights the growing importance of one-on-one virtual meetings and networking in the absence of physical events. Brands should adapt their business development and partnership strategies to maximize these digital opportunities.

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